Privacy Policy
Last Updated: October 2025
At Store Ninja, your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (store.ninja) or use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Who We Are
Store Ninja (“we,” “our,” “us”) is a Shopify Partner agency that provides e-commerce design, development, and digital marketing services.
Our registered business operates in Turkey and works with international clients globally.
If you have any questions about this policy or your data, please contact us at:
📧 [email protected]
📞 +90 538 709 7100
2. Information We Collect
We may collect personal and non-personal information when you interact with our website or services.
a. Information You Provide
- Contact details: name, email, phone number, company name, and job title
- Project information: details you submit via contact forms, project request forms, or emails
- Billing details: when purchasing or paying for services
- Account information: if you register for an account, portal, or client dashboard
b. Information Automatically Collected
When you visit store.ninja, we may automatically collect:
- IP address, browser type, operating system, and device type
- Referring and exit pages, date/time stamps
- Pages visited and time spent on our site
- Cookies and analytics data (see Section 6)
c. Information from Third Parties
We may receive information from:
- Shopify Partner dashboard (for theme/app usage analytics)
- Google Analytics, Facebook Pixel, and similar marketing tools
- Payment processors (e.g., Stripe, PayPal) for billing and fraud prevention
3. How We Use Your Information
We use your information to:
- Respond to your inquiries or project requests
- Provide quotations, proposals, and project updates
- Deliver and improve our services
- Process payments and invoices
- Send updates, newsletters, or marketing communications (with your consent)
- Monitor and analyze website usage for improvement
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:
- Contractual necessity: to perform our services or respond to your inquiries
- Legitimate interests: to operate and improve our business
- Consent: for marketing or non-essential cookies
- Legal obligations: to comply with applicable laws
5. How We Share Your Information
We may share limited personal information with:
- Service providers who help us operate our business (e.g., hosting, analytics, payment processing)
- Shopify, for theme/app analytics and Partner integration
- Legal authorities, when required by law or to protect our rights
All third-party partners are vetted and required to maintain GDPR-compliant data protection standards.
6. Cookies and Tracking Technologies
Store Ninja uses cookies and similar technologies to:
- Remember your preferences
- Analyze traffic and usage trends
- Improve website performance and user experience
- Measure marketing campaign effectiveness
You can control or disable cookies through your browser settings.
However, some features may not function properly if cookies are disabled.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this Policy:
- Contact and project data: up to 5 years after project completion
- Billing and tax information: as required by Turkish tax law
- Marketing subscriptions: until you unsubscribe or withdraw consent
After this period, data is securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we follow best practices, no system is 100% secure, and we cannot guarantee absolute security of transmitted data.
9. Your Rights
Depending on your location, you may have the following rights:
- Access: request a copy of the personal data we hold about you
- Correction: update or amend inaccurate information
- Deletion: request deletion of your data (subject to legal obligations)
- Restriction: limit how your data is used
- Portability: receive your data in a machine-readable format
- Objection: opt out of certain processing activities, including marketing
To exercise any of these rights, email us at [email protected].
10. International Data Transfers
Because Store Ninja serves global clients, your data may be transferred and processed outside your country, including in jurisdictions with different data protection laws.
We ensure all transfers comply with GDPR and other relevant regulations through contractual safeguards.
11. Email Communication and Marketing
If you subscribe to our newsletter or updates:
- You consent to receiving emails from Store Ninja about our services, case studies, and resources.
- You may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.
12. Links to Third-Party Websites
Our website may contain links to third-party websites or tools (such as Shopify, Google, or Meta).
We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies before providing any personal information.
13. Children’s Privacy
Our website and services are not directed to children under 16.
We do not knowingly collect personal information from minors.
If we learn that we have collected data from a child under 16, we will delete it promptly.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The updated version will always be available at store.ninja/privacy-policy, and the “Last Updated” date will indicate the latest revision.
15. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Store Ninja
📧 [email protected]
📞 +90 538 709 7100
🌐 https://store.ninja